Information Technology Workshops


Before you embark on your journey with us at UTS Insearch, you are required to attend a series of IT workshops that will set you up for a successful remote learning experience. These workshops aim to:
 
  • introduce you to IT services and support
  • provide you with a welcoming platform where students and families can meet faculty and staff, and
  • create an atmosphere that minimises anxiety, promotes positive attitudes and stimulates excitement for learning.

Find a workshop that suits your availability from the workshop schedule below.

Account Setup – It is mandatory to attend one of the Account Setup workshops. This workshop will help you:
 
  • Activate your UTS email account.
  • Activate your UTS Insearch (eStudent) account and find your class timetable.
  • Upload your student ID photo into Capture Me.
  • Access Canvas (your learning management system) and your course materials.
  • Access your class using RingCentral meeting.
 
Class Timetable - It is mandatory to attend one of the Class Timetable workshops. This workshop will help you:
 
  • Activate your UTS email account and UTS Insearch (eStudent) account.
  • Enrol in your program via eStudent.
  • Choose your class timetable.
 
IT Support Clinic – is an optional workshop for students that require further IT support.

You will need to ensure you have RingCentral setup before you join a workshop below. Setting it up is easy. Simply follow our step-by-step instructions here.

Simply click 'Join workshop' 5 minutes before the start time of your preferred session.

Please note, you are required to attend one workshop on 'Account Setup' and one workshop on 'Class Timetable'. If the first workshop you chose is full, you should join the next available workshop.
 

Workshop Schedules

 

THURSDAY
11 JUNE 2020

FRIDAY
12 JUNE 2020
WORKSHOP 1

10:00 - 11:00am

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​10:00 - 11:00am

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WORKSHOP 2

11:00 - 12:00pm

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11:00 - 12:00pm

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WORKSHOP 3

2:30 - 3:30pm

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2:30 - 3:30pm

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WORKSHOP 4 3:30 - 4:30pm

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3:30 - 4:30pm

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Please note, you must attend one session this week only. If the first workshop you chose is full, you should join the next available workshop.
 

MONDAY
15 JUNE 2020

TUESDAY
16 JUNE 2020
WEDNESDAY
17 JUNE 2020
THURSDAY
18 JUNE 2020
FRIDAY
19 JUNE 2020
WORKSHOP 1

9:30 - 11:30am

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9:30 - 11:30am

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9:30 - 11:30am

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9:30 - 11:30am

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9:30 - 11:30am

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WORKSHOP 2

12:00 - 2:00pm

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12:00 - 2:00pm

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12:00 - 2:00pm

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12:00 - 2:00pm

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12:00 - 2:00pm

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WORKSHOP 3

2:30 - 4:30pm

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2:30 - 4:30pm

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2:30 - 4:30pm

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2:30 - 4:30pm

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2:30 - 4:30pm

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Please note, you must attend one session this week only. If the first workshop you chose is full, you should join the next available workshop.
 

MONDAY
22 JUNE 2020

TUESDAY
23 JUNE 2020
WEDNESDAY
24 JUNE 2020
WORKSHOP 1

9:30 - 10:30am

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9:30 - 10:30am

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9:30 - 10:30am

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​WORKSHOP 2

12:00 - 1:00pm

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12:00 - 1:00pm

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12:00 - 1:00pm

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​WORKSHOP 3

3:00 - 4:00pm

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3:00 - 4:00pm

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3:00 - 4:00pm

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Technical Support

As a new student it's important you read the ITDS induction

Contact the Service portal or phone no (+61 2) 9218 7000.

Technical support is available. If you can’t access your UTS email or UTSOnline, contact the UTS Service Desk
For any technical issues with Canvas, contact Canvas support 24/7 on 1800 955 260 or via live chat.